If there's one thing we truly love, it's sharing in all the great foodie moments you have. Bouquets when the food exceeds your expectations, brickbats when the service is shocking, chronicles of your food excursions – they all count.
While we welcome your opinions and descriptions of your dining experiences, there are a few things we expect from every user on Tonguestun. Your reviews and photos, as well as your profile and the comments you share, are all subject to Content Guidelines, our Foodie Code of Conduct.
If your activity on Tonguestun doesn't match up to these content guidelines, we reserve the right to take action as we deem necessary. This could include altering or deleting your reviews or comments, or deleting your Tonguestun account altogether, with or without notice. Tonguestun also utilizes an algorithm to aid in removing suspicious reviews. If you feel your review was deleted in error, email us at firstname.lastname@example.org.
If you see content that does not align with these guidelines or our Terms of Service, please let us know. We will consider all reports. However, due to the diversity of our community, it is possible that content disagreeable to you might not meet the criteria to be removed.
Tonguestun is a great way for caterers to reach out to a vast foodie community. A few things you should keep in mind:
It's also important to note that we (Tonguestun) have no employees or affiliates who are paid to review. If any guest identifies themselves as an official blogger, review employee, or associate of Tonguestun, it's not true. Employees of Tonguestun are contractually and ethically forbidden from using their status to solicit free meals or receive special treatment. If you observe any such practice, report it to email@example.com. Appropriate action will be taken against the user or employee if evidence can be provided.
Employees of Tonguestun are expected to adhere to and uphold the highest standard of ethics and integrity. This includes acting in accordance with our core values and the below listed policies at all times.
Tonguestun employees are prohibited from using their employee status to solicit discounts, freebies, or special treatment at caterers. Unless visiting a caterer for official business, Tonguestun employees are to refrain from identifying themselves as employees of Tonguestun.
All Tonguestun employees in client facing roles including but not limited to Sales, Sales Support, Neutrality, and Client Servicing across all transaction/ business/function at Tonguestun are prohibited from writing reviews and/or giving ratings for dine out experiences on Tonguestun from either their personal or Tonguestun accounts. They are also not permitted to influence others to write biased reviews or give ratings.
Tonguestun's review moderators are required to always act in favor of keeping Tonguestun a neutral platform. They are required to use their best judgement in implementing moderation guidelines and are prohibited from giving preferential treatment to caterers. Deleting any authentic review from a caterer page is in violation of our policies. Similarly, keeping reviews, which are proven to be unauthentic, is in violation of our policies.
Please email firstname.lastname@example.org if you witness any behavior not in compliance with this code as it is in direct violation of employee contracts.